Online-savers is a rip off. Pure and simple. You buy from them, you ARE going to lose money. This company is set up to sell you "cheap" cigarettes, but what they DONT tell you is that under UK law you have to pay duty and VAT on all purchases made overseas. Its called "distance buying", see the report from the Customs and Excise web site below.

They make every pretence at being a respectable company. The website is very well done, they have online secure ordering, so you feel safe buying your cheap fags off them online. However, at £90 for 1000 fags, plus the import duty of approximately £170 per thousand, they are NOT cheap!

If you are foolish enough to pay the import duty, the actual price of the so called "cheap cigarettes" skyrockets to over £5 per pack!

The company are VERY carefull to not let you know where they are based, quoting merely that they are in "mainland europe". The address is actually:

WW Handels, Freilager Strasser

478043 ZURICH, Switzerland.

This matter is still in dispute. Please come back soon to see the latest developments. Be sure to click the new "Where to complain" link for some useful resources that could get you your money back.

If you have been ripped off by Online-Savers,

contact them here or here.

Last Updated: 13 April 2000